Cancellation Report?
I would like to see a report for cancelled reservations by date.
Ideally, you would be able to select any given date, and the report would list reservations that were cancelled on the selected date, and by whom.
Right now, when I go into the reservations and sales screen, I can see a list of all of the cancelled reservations, but it does not list when they were cancelled or by whom.
7 comments
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J.E.
commented
I have searched high and low for a way to do this. It seems like such an easy feature to add. Ben really needs to get on top of this and add this as a report or as a filter to the reservation screen.
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Ree
commented
This seems like it would be a simple addition to the reports or even a filter.
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Ree
commented
This report would be very useful! Being able to pull up cancellations by the date they were canceled is important to track activity for that particular day!
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Cherie
commented
Hi Ben. The problem is that you cannot see what reservations were canceled recently. If I wanted to know what reservations were canceled today, but not arrivals for today, there is no filter for that. There needs to be a date that shows the date they canceled, not the date they canceled for.
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Sean
commented
I don't see where it shows the cancellation date. This information, along with who cancelled the reservation would be helpful for management purposes.
As I stated in my original post: It would be great to be able to print a cancellation report by date of the cancellation.
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AdminBen
(Admin, RezOvation)
commented
Hi Cherie, the easiest way to see cancellations right now is to go to the Reservations list and then select the Cancellations filter from the buttons on the left. You can then view, sort, or export this list. The only thing it doesn't show is who canceled the reservation, but everything else is there.
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Cherie
commented
I would also like to see a cancellation report that would display the above information. If it generated like a reservation by booking detail report, which displays guest name, date of reservation, number of room nights and whom it was cancled by, it would be very useful!