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• Anonymous commented  ·  November 28, 2011 10:11  ·  Flag as inappropriate  ·  Delete

  My business is in Puerto Rico and Intuit will not process payments made to businesses in Puerto Rico. I suggest finding a processor who can payments made in P.R. I have just signed up with Inn Payment to have credit cards processed through them. It was a long tedious process. Rezovation staff and Inn Payment claim that in a few months, the on-line booking engine will accept payments made through Inn Payment. Can anybody verify this?

• Byron Jones commented  ·  November 03, 2011 15:31  ·  Flag as inappropriate  ·  Delete

  Intuit just announced 3 SCHEDULED outages for this week - they already have too many - unscheduled outages :

  "Our systems will be offline:
  • Saturday, Nov. 5, from 5 p.m. - 9 p.m. Pacific Time.
  • Saturday, Nov. 12, from 8:30 p.m. - 1 a.m. Sunday, Nov. 13, Pacific Time."

• Stacey commented  ·  March 30, 2011 14:13  ·  Flag as inappropriate  ·  Delete

  No Kidding! I canceled them, will go back to the old way before I would use that company again

• Byron Jones commented  ·  March 21, 2011 16:07  ·  Flag as inappropriate  ·  Delete

  Intuit Gateway is broken again!! And they provide no real time status. They have proven to be too unreliable and poor at customer communication.

• David commented  ·  December 10, 2010 01:05  ·  Flag as inappropriate  ·  Delete

  it's my understanding that authorize.net as a gateway would enable us to shop around for lowest processing rates, or stick with our current vendor. it would be nice to have authorize.net as an option.

• Ephraim commented  ·  November 05, 2010 11:36  ·  Flag as inappropriate  ·  Delete

  Might I suggest Elavon, available to both Canadians and Americans and with quite a robust discount for Costco members as well. They can process in USD, CAD and offer gift card processing (for US merchants at the moment).

  From a Canadian perspective, we will need to be able to process chip & pin transactions, soon, which is important to our Canadian and European clientèle.

• Nancy commented  ·  November 05, 2010 09:28  ·  Flag as inappropriate  ·  Delete

  i concur. this is a captive audience, and with a monopoly rates always are higher. Choose another and let them compete (in the FWIW category, Heartland has always been reliable and merchant oriented)

• Sean commented  ·  October 30, 2010 14:04  ·  Flag as inappropriate  ·  Delete

  It is my understanding that RezOvation has some sort of exclusivity contract with Intuit that prevents them from entertaining the concept of using other credit card merchants.
  I was working with a lead dev with our previous credit card merchant to see if we could continue to use them. As it turned out, RezOvation could not or would not provide the details necessary to work on building an application to facilitate credit card processsing with our preferred merchant due to their contract with Intuit.

  It's very disappointing, and I feel that the weakest link in RezOvation is that users are forced into using Intuit and Quickbooks for credit card processing.

  I nearly walked away when I initially discovered that merchant services were handled through Intuit,but our issues with our other system at the time outweighed any doubts I had.

  If there is any possibility of allowing other credit card merchants in the future I would love to hear about it.