RezOvation

Welcome to the feedback forum for RezOvation products. Share your ideas and improvement suggestions here.

If you would like to report a bug or need product support, please visit our support portal at http://www.rezovation.com/support.html for more information.

(P.S. you can see more detail about changes we’ve made to our products by viewing the RezOvation GT release notes here and the RezOvation Web release notes here.)

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  1. English tuition

    If you do not have time to attend regular English classes, no patience to read books in English training, not much money to hire a personal trainer of English, you can learn English through the Internet .
    There are many companies offering online English training. You will get the combination of a rain of material from books. Many online courses have an audio component, you can listen to common English phrases you can imitate record.

    VISIT HERE TO HAVE MORE INFORMATION:http://eduedge-tuition.com/

    3 votes
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      0 comments  ·  General Use  ·  Admin →
    • Show occupancy map

      Need to be able to view occupancy map on my cell phone so I can see at a glance what is available. That was the best feature of the old mobile app. This is a HUGE drawback to web-based version. Almost makes me wish I hadn't switched to it.

      2 votes
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      • Same Occupancy map on mobile as desktop

        Organize calendar on mobile version by Room # or other options to view

        0 votes
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        • Rezovation crashes you back to another booking when you try and email out a receipt

          It would be cool if you kept this feature in cause we really get excited about it when it happens.

          1 vote
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            0 comments  ·  General Use  ·  Admin →
          • Automate the credit card # to pick which type card as was case in Desktop*

            In 30 years I've never had to pick the type card since ALL Visa cards start with 4, All MC's start with 5 and ALL Discover Cards start with 6 and All AmEx start with 3. PLEASE GET THIS UPDATED ASAP as it's a huge frustration with guests on cellular or standing here to get checked in when I lose all the input info and have to start all over because of oversight in not doing this originally.

            20 votes
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            • 1 vote
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              • Guest count off when guest changes rooms mid-stay

                If 2 guests stay in a room and then change rooms mid-stay the guest count is displayed as 4 guests (rather than 2).This really confuses guests when they receive their confirmation.

                I suppose I could set the guest count as 0 after the guest changes rooms, but because we charge separately for breakfast, we need to keep the guest count at 2 after the guest has changed rooms.

                4 votes
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                • Reservations made through bedandbreakfast.com need to contain more customer information. It makes it difficult for innkeepers to communicate

                  Reservations made through bedandbreakfast.com need to contain more customer information. It makes it difficult for innkeepers to communicate with their customers. Please add more information.

                  8 votes
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                  • "Real" bank deposits need to match the amount posted as payment from Bedandbreakfast.com

                    Often the actual bank deposit paid to our account is "off" by one or two cents from the amount RezoWeb posts to the guest's account. We cannot change the amount posted as paid.

                    1 vote
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                    • improve mobel app

                      On main view of mobile app, please add the day and not just the date. Am too busy to have to look at a calendar to get that info.
                      Also when the booking is only a waiting list one- don't indicate it's paid in full, and that they're coming! Scared the snot out of me until I saw this was a waiting list for a room/date that was blocked.

                      1 vote
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                        0 comments  ·  Mobile  ·  Admin →
                      • why is there no address on the page that we print? I always had the complete address and the wife or friends name from webervations so that

                        Why is there no address on the page that I print? I have always had the complete address and wife name or friend, I like to know who will be staying with us so that
                        I can write down their name on the WELCOME pad.

                        1 vote
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                        • The ability to have automated sms booking reminders sent to guests.

                          A simple automated text sent to guest mobile phone at time of booking and 24 hours prior to arrival. Many traveling guests don't have email access. This would also eliminate any issue of confirmations being considered unwanted spam.

                          4 votes
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                          • fix the tax problem with the Booking Engine

                            Please review the number of problems (and total votes) associated with the Sales Tax approach used by the Booking Engine and consider the following approach that should be easy to implement and how many TOTAL problems you will solve. I have moved all my votes hoping to "bump" this topic.

                            Because there are some many different variables in Sales Tax scenarios (ie - some items need a room tax, some need a sales tax, extra people get a sales tax and not a room tax, clothing is non-taxable, some services are non-taxable, conference rooms aren't taxed) and because the Booking…

                            3 votes
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                            • Printing Occupancy Map

                              When we choose to print 3 months or more at a time, only two weeks print on each page. It is a waist of paper and we don't get a glance at our monthly views. Even when we reduce to 60% there will be two weeks at the top of the page and two weeks at the bottom of the page leaving a big gap in the middle of the paper.

                              0 votes
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                              • allow check out of individual rooms in multi room reservation.

                                allow the system to check out individual rooms in a multi room reservation or reservation with one room for one night and another for multi nights.

                                0 votes
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                                  0 comments  ·  General Use  ·  Admin →
                                • Return to showing total number of stays and total dollars spent

                                  This information use to be shown at the bottom of each guest's record. Very useful info for properly recognizing a guest's loyalty.

                                  3 votes
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                                    0 comments  ·  General Use  ·  Admin →
                                  • Add Advanced Deposit Used in the Summary under Summary Tab

                                    Please add a line for Advance Deposits Used on the Summary Report under Summary Tab.

                                    OR

                                    Recreate the Detail Summary Report with the option to choose a date range.

                                    3 votes
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                                    • when logging into rezo, it would be nice to see an indicator of either new reservations

                                      when logging into the app, some type of indicator of how many new reservations there have been since the last login. Or, maybe a setting that I can see how many new in the last day, or couple of days, or week, etc.

                                      2 votes
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                                      • Add additional guest names to reservation detail page automatically when customers make reservations via the booking engine.

                                        Add additional guest names to reservation detail page automatically when customers make reservations via the booking engine.
                                        The only place this shows up is in the confirmation letter. This creates a manual step for the Innkeeper.

                                        7 votes
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                                        • Reservation Request and owner reply instead of Confirmation Automatically Sent from rezovvation

                                          In Webervations system, a reservation came to me as a "Request" which I prefer to Rezovation sending automatic confirmation. It is very confusing to the customer when there is a discrepancy, such as # persons (changes amount), taxes (do not always apply), Cleaning fee (sometimes applies), Pets.....There are too many variables which can change the reservation total. I prefer to be the one to send confirmation rather than have it sent automatically.

                                          3 votes
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